Outstanding Service
Welcome Center
Our Welcome Center is open seven days a week for your convenience. Hours are:
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Monday - Friday 8:30am - 5:30pm
Saturday 10am - 4pm
Sunday by appointment.
Please contact the Welcome Center for more information regarding our Sunday hours.
You will find that the Welcome Center offers a number of services that will make Old Mill living extremely convenient, including:
Fax service ($1.00/page to receive; $1.00 first page, $2.00 second page to send)
Notary service
Copy service - First 10 copies FREE. 5¢ for each additional copy
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Accept UPS, US Postal, Airborne and FedEx packages on behalf of residents. Pick them up at your convenience during normal office hours.
24 Hour Emergency Maintenance
Our emergency maintenance service is designed to assist you in making your home a safe and functional environment. When you call (866) 518-9568 to place an emergency request please use the following guidelines to determine what is an "After-hours Emergency."
No hot water
No heat
No Air Conditioning
Water leaks
Air Conditioning Leak
Inoperable commode (applies to apartments with no functioning restroom)
Broken or inoperable door lock
Refrigerator not cooling
Inoperable oven/stove
Garbage disposal causing kitchen sink clog
Anything that may cause harm or injury to a resident
If you contact emergency maintenance after 9:00pm you must be at home to allow a maintenance person into your apartment.
What is not considered an "After Hours Emergency"?
Light bulbs
Exterminator request
Dripping faucets
Lockout Service
We are pleased to provide a lockout service for our residents, to avoid finding and paying a professional locksmith. The fee charged for all lockout calls is $25.00. This fee will apply to any calls before or after office hours.
PAYMENT MUST BE MADE IN ADVANCE OF ENTRY. Only those residents on the lease and with proper ID will be allowed access into the apartments. Please be aware that staff members responding to your lockout call do not necessarily live in the community; please take their travel time into consideration. Your patience is appreciated.
Check your monthly newsletter for further information on lockout assistance. PLEASE NOTE: ANY ATTEMPTS TO GAIN ENTRY BY OTHER MEANS WILL BE AT YOUR OWN EXPENSE.
The "Old Mill Post"
Old Mill distributes a publication to our residents monthly. The "Old Mill Post" community newsletter contains information about your community and upcoming events. Residents may submit classified advertisements at no charge and can take advantage of the coupons and discounts that are offered exclusively to Old Mill residents.
Rent Payment Options
We accept Visa, Mastercard and Discover as forms of payment. A $17.95 fee applies. Please check with the Welcome Center for details.
We also offer an "electronic check" option. A $17.95 fee applies. Please check with the Welcome Center for details.
Management Team
Old Mill is professionally managed by HHHunt. The company motto is "Pride in Our People, Pride in Your Home." Old Mill excels in resident service. Our team goal is to create a community that you are proud to call home. Members of the management team live on site for quick response to any emergency needs.